BDO Unibank Warns Public of Fake Alerts and Phishing Scams

BDO Unibank, the largest bank in the Philippines, has issued a warning to its customers and the general public to be vigilant against fake alerts and phishing scams that aim to steal their personal and financial information.

According to BDO, some scammers send text messages or emails that appear to be from BDO, but are actually from fraudulent sources.

These messages may contain links that direct the recipients to fake websites that look like BDO’s official website, where they are asked to enter their account details, passwords, OTPs, or other sensitive information.

BDO advises its customers and the public to be smarter than the scammers and follow these tips:

  • An alert is NOT legit if it’s not from a BDO sender. BDO’s official text message sender IDs are BDO, BDO Advisory, BDO Rewards, BDO Credit Card, BDO Deals, BDO Loans, and BDO Promo. BDO’s official email addresses end with @bdo.com.ph.
  • DON’T CLICK LINKS. Do not click on any link or attachment in suspicious messages. Instead, type the official website address of BDO (www.bdo.com.ph) on your browser or use the BDO Mobile Banking app.
  • Be careful of messages that urge you to act immediately, offer something that sounds too good to be true, or ask for personal or financial information.
  • Report any suspicious message or activity to BDO through its official channels: 631-8000 (Metro Manila), 1-800-10-6318000 (PLDT Domestic Toll-Free), IAC +800-8-6318000 (International Access Code for International Toll-Free), or [email protected].

BDO reminds its customers and the public that it will never ask for their account details, passwords, OTPs, or other sensitive information through text messages, emails, or phone calls. It also urges them to regularly update their contact information and monitor their account activities through BDO Online Banking or BDO Mobile Banking.

BDO is regulated by the Bangko Sentral ng Pilipinas (BSP) and is a member of the Philippine Deposit Insurance Corporation (PDIC). Deposits are insured by PDIC up to P500,000 per depositor.

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